Suzhou Service Attitude: You've Been WARNED! 😠

[Wayne Marvin]

I want to know how to file a complaint.

[Beulah Koelpin]

When you're on vacation, you can't be bothered to complain.

[Edith Friesen]

I've been to Suzhou three times in total, and every single time I've left disappointed.

[Orville Conroy]

Exactly! Every time I visit, it feels jinxed. I always run into people and situations I wouldn't normally encounter.

[Christina Altenwerth]

I just experienced this today. A woman at the Humble Administrator's Garden visitor center and the ticket checker at the Lion Grove Garden both had such long faces, I almost thought I was being overly sensitive.

[Antonio Sawayn]

They act so entitled, like they're the bosses.

[Roosevelt Reynolds]

Extremely cold with terrible service attitude.

[Pamela Miller]

I'm a Suzhou local, and I have to admit, the service attitude of many staff at tourist spots is indeed very poor.

[Robyn Monahan]

I arrived last night, and by noon today, I already wanted to leave. It's so different from Shaoxing and Shanghai.

[Mr. Carlton Johnston]

Personally, I feel there's a huge difference. When we went, it was incredibly crowded. We didn't get to appreciate the beauty of the Jiangnan water towns, nor did we experience much of the local culture. Plus, as someone from northern China, I wasn't used to the food. It was my worst travel experience. Now I miss my trip to Chengdu even more.